Here is our bidet warranty information.
Modern Day Bidet warrants its products to be free from manufacturing defects under normal use and service for a period of one to three years from date of purchase depending on which model you have chosen. This bidet warranty is extended only to the ORIGINAL PURCHASER.
Our obligations under this bidet warranty are limited to repair or replacement, at Modern Day Bidet's option, of products or parts found to be defective, provided that such products were properly installed and used in accordance with instructions. Modern Day Bidet reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. Modern Day Bidet will not charge for labor or parts in connection with bidet warranty repairs or replacements. Modern Day Bidet is not responsible for the cost of removal, return and/or re-installation of products.
This bidet warranty does not apply to the following items:
Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder electrical storm, etc.
Damage or loss resulting from any unreasonable use, misuse, abuse, negligence, or improper maintenance of the product.
Damage or loss resulting from removal, improper repair, or modification of the product.
Damage or loss resulting from sediments or foreign matter contained in a water system.
Damage or loss resulting from improper installation or from installation of a unit in a harsh and/or hazardous environment
To obtain bidet warranty repair service under this bidet warranty, you must contact us at 800 477-5638 or write directly to 4815 Lynn Ct. Shawnee KS 66216.
This written bidet warranty is the only warranty made by Modern Day Bidet. Repair or replacement as provided under this warranty shall be the exclusive remedy available to the purchaser. We shall not be responsible for loss of the product or for other incidental, special or consequential damages or expenses incurred by the purchaser, or for labor or other costs due to installation or removal, or costs of repairs by others, or for any other expense not specifically stated above. Except to the extent prohibited by applicable law, any implied warranties, including that of merchant-ability or fitness for use, are expressly limited to the duration of this bidet warranty. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you.
Warning! We shall not be responsible or liable for any failure of, or damage to, this plumbing product or product component caused by either chloramines in the treatment of public water supply or in-tank bowl cleaners containing chlorine (calcium hypochlorite).
Note: The use of high concentration of chlorine or chlorine related products can seriously damage the fittings. This damage can cause leakage and serious property damage.
We offer you 45 days after shipment date to return our products. Any bidet seat that has been installed, used or has had water connected to it is non-returnable due to governmental and public health regulations pertaining to personal hygiene products. Modern Day Bidet cannot accept product returns if the installation hardware kit has been opened or if other signs of use are detected.
All eligible returns should be in their original packaging with all their parts, accessories and manuals included.
The reason most of the units need to be returned are due to not fitting the toilet. Our bidet toilet seats will fit most two piece toilets, and a lot of one piece toilets. We offer them in round and elongated sizes. Some French style curved toilets like the San Raphael, or Rialto made by Kohler will not work with our seats. Visit our "Will it fit" page for more information. You can also contact us by directly to check fitment with your toilet prior to ordering. We are happy to assist you.
For returnable goods, you will need to contact us for a Return Goods Authorization (RGA) number.
To obtain your RGA number call us at 800 477-5638 or email us at firstname.lastname@example.org